Customer Ops
AI Platform for
Financial Services
The first conversational AI platform empowering financial institutions with reliable, compliant AI agents, resolving up to 95% complex customer queries end-to-end.
Meet Your Self-Improving Agents
Built for regulated industries, our autonomous AI agents deliver high-stakes conversations with unmatched accuracy and precision. Step into a new era of intelligent, always-on customer engagement with self-improving agents.
24/7 Customer Service
Fixer is the first enterprise-grade AI agent that delivers human-quality support at scale, autonomously resolving customer inquiries. It doesn’t just answer—it takes action, reducing costs while improving customer satisfaction.
Up to 96% Autonomous Resolutions
Tired of AI solutions that solve only 20-30% of cases? Fixer autonomously resolves up to 96% of customer issues—reducing live agent workload, increasing efficiency, and improving first-contact resolution.
Go Beyond Chat—Execute Actions with Precision
Fixer isn’t a chatbot—it autonomously updates CRMs, processes refunds, manages returns, and triggers workflows with enterprise-grade security. Powered by Eloquent AI’s Evals Framework, Fixer continuously assesses and optimizes its decisions, ensuring accuracy, regulatory alignment, and seamless automation—without human intervention.
AI That Improves Itself
Your AI agent shouldn’t be high-maintenance! Fixer’s self-healing engine proactively optimizes performance, runs real-world simulations pre-launch, and adjusts in real time—ensuring your AI remains accurate, compliant, and ahead of the curve.
Your Dedicated AI Sales Rep
Turn every inbound inquiry into a qualified sales opportunity—on autopilot. Closer engages prospects across channels, answers product questions, handles objections, and books meetings in real time. No waiting, no drop-offs—just seamless AI-powered conversion.
Maximize Conversions for SaaS
Customers never sleep—neither does Closer. Achieve up to 36% uplift in inbound conversions by engaging leads instantly. Closer answers product questions, proactively suggests packages, compares competitors, and overcomes objections—all in real time, ensuring no lead is left waiting.
Enterprise-Grade Accuracy & Security
Closer’s responses are 100% grounded in your business data, ensuring accurate, relevant interactions. With deep CRM integration, it personalizes every conversation and meets prospects on their preferred channels—from WhatsApp to SMS, in any language.
Always Learning, Always Closing
Powered by Eloquent AI’s self-healing engine, Closer learns from every successful interaction, continuously refining its approach to maximize conversions. With every engagement, it expands its knowledge—turning prospects into pipeline and pipeline into revenue.
24/7 Customer Co-Pilot
Onboarding, training, and support—available 24/7. Retention is the ultimate growth strategy for any SaaS company. Navigator turns your customers into power users with always-on training and support. It seamlessly walks users through product features, answers questions in real time, and eliminates friction from onboarding.
Frictionless Onboarding, Long-Term Engagement
Customers expect instant answers—Navigator guides them through product features, resolves issues, and ensures a smooth transition from onboarding to active use. Reduce drop-offs, boost activation rates, and enhance the overall user experience.
Retention & Loyalty, Powered by AI
Navigator remembers user preferences, personalizes interactions, and proactively nudges customers toward re-engagement and repeat purchases. With accurate, data-driven responses, it fosters trust—ensuring customers stay engaged long after onboarding.
Self-Learning AI That Grows with Your Customers
Navigator doesn’t just respond—it learns and improves with every interaction. Powered by Eloquent AI’s self-healing engine, it refines support strategies, identifies knowledge gaps, and enhances responses—evolving alongside your customers’ needs.
Tailor Your AI for Your Business
Your business, your AI. Design, deploy, and scale custom AI agents tailored to your business—without AI expertise or prompt engineering. Our enterprise-ready platform adapts to your needs, ensuring seamless integration, compliance, and security.
Enterprise-Grade Flexibility & Scale
Empower your team to create AI agents that fit your unique workflows. With robust APIs, flexible SDKs, and seamless CRM integration, Eloquent AI delivers an all-in-one enterprise solution—built for regulated industries like financial services and healthcare.
Build Your Way—With or Without Code
Launch in minutes with prebuilt agents, or customize AI functionality using low-code tools. Focus on what makes your brand unique, while Eloquent AI handles the rest—ensuring compliance, security, and multi-channel engagement in any language.
Self-Healing AI for Effortless Maintenance
Eloquent AI’s self-healing engine ensures continuous performance improvement—without manual intervention. Developers define what the AI should do, while our operating system determines the how—keeping your AI accurate, reliable, and always evolving.
We tested multiple AI solutions—from Salesforce Einstein and Intercom Fin to the latest AI agents—but the response quality always fell short. Then we discovered Eloquent AI.
It's the first solution that meets the accuracy and reliability standards we require. Eloquent AI's self-healing mechanism automatically fixes issues as they arise—no engineering or prompting needed on our end. It’s like real magic.
Your Business. Your AI.
Only Eloquent AI seamlessly integrates with your team, data, and workflows, tailoring autonomous AI agents for your unique use cases and customer needs.
Grounded in Your Knowledge Base
Eloquent AI equips your autonomous agents with enterprise-grade reasoning, grounded in your unique data. Deliver accurate, secure, and engaging interactions that reflect your business's identity, policies, and expertise.
Perform High-Value Actions
Your AI agent integrates with your systems to personalize customer interactions and perform high-value tasks, from processing insurance claims to onboarding new SaaS users or recommending personalized beauty solutions.
Unified Human-AI Experience
Your autonomous AI agents proactively handle tasks with clear security guardrails, and use intelligent routing to escalate to human employees when needed.
The Enterprise AI Platform for High-Stakes Conversations - Engineered for Precision
Banking
Drive customer loyalty and trust with personalized, secure interactions across retail, commercial, and investment banking. Ensure seamless compliance with Consumer Duty and other banking regulations using Eloquent AI’s Evals Framework and the dedicated model Oratio Fin for auditable decision-making.
Insurance
Enhance customer trust and operational agility with autonomous AI agents. Renew policies, personalize coverage management, and automate claims—all with auditable AI that scales seamlessly. Eloquent AI’s Evals ensure continuous compliance testing, while self-healing models proactively adapt to regulatory updates.
Fintech
Transform financial operations with autonomous AI agents built for FinTech. From account management to fraud resolution, automate complex workflows with reliable, auditable AI. Eloquent AI’s Evals ensure ongoing compliance, while self-healing models adapt instantly to regulatory and market changes.
Debt Recovery
Boost collections with empathetic AI-driven conversations that enhance engagement while ensuring compliance. Reduce costs, improve recovery rates, and scale effortlessly with auditable AI agents. Eloquent AI’s Evals ensure continuous compliance testing, while self-healing models proactively adapt to evolving regulations.
Deploy Private and Secure AI
Eloquent AI is trusted by leading enterprises and regulated companies for providing the most reliable and secure autonomous agents that communicate with accuracy and integrity.
Built-in Safeguards
Our advanced reasoning engine orchestrates a network of autonomous agents, ensuring continuous safety and accuracy while maintaining compliance with your organizational standards and proprietary knowledge base.
Robust Guardrails
Bespoke guardrails keep your AI agent on-topic and aligned with enterprise policies, supported by real-time monitoring for live interaction oversight.
Evaluations & Audit Trail
Our built-in quality assurance workflows, powered by proprietary simulators and counterfactual evaluators, rigorously test and approve every modification before it reaches your customers. With a comprehensive audit trail for every interaction, your team gains full transparency and accountability over the AI's decisions.
Data Governance and Privacy
Your data remains yours—never used to train our models. We ensure secure data exchange with deterministic controls, adhering to your security protocols. Using industry-standard practices, we encrypt PII both in transit and at rest, offering customizable redaction for comprehensive data protection.
Secure Deployment
Choose private deployment of Eloquent AI for ultimate data control, security, and compliance, seamlessly integrating into your virtual private cloud or on-premises environment.
Finally, An AI Agent That Works!
Hear from our customers why they trust Eloquent AI for high-stakes customer engagements across diverse industries.
Despite AI’s promise to lower costs and increase efficiency, enterprises struggle to deploy intelligent agents at scale due to inconsistent performance. This article explores how self-healing AI agents—powered by sims, evals, and reinforcement learning—deliver pre-deployment risk mitigation and post-deployment continuous learning. Step into a world of AI that thinks, adapts, and scales—without constant human oversight.
What if you could pay only for results—no risks, no wasted costs, just guaranteed outcomes? Welcome to the era of "Pay for Success," a transformative approach to pricing that’s redefining the software industry.
Enterprise AI agents can transform customer experiences, streamline operations, and drive major cost savings. Yet, most projects stall before full-scale deployment. Why aren’t AI agents happening yet? This article explores the barriers to adoption and shares strategies to overcome them, drawing from real-world deployments in regulated industries.
Ready to Lead in an AI-Native Future?
Find out how Eloquent AI can help your company embrace an AI-native customer experience with our autonomous agents.