We’re excited to share that Eloquent AI has raised a $7.4m seed round, closed in just three days and 12x oversubscribed. This round reflects how quickly financial institutions are moving beyond support chatbots and toward AI that can participate directly in day-to-day operations with the control and compliance they require.

Led by Foundation Capital with participation from EJF Capital, Duke Capital Partners, Zeno Ventures, Y Combinator, and finance industry leaders, this round accelerates our mission to deliver real action and end-to-end automation across the most regulated workflows in financial services, doing the heavy lifting for operations, customer support, and compliance teams.

Imagine an AI Operator that can resolve transaction disputes, manage chargebacks, review fraud flags, approve payments, or prepare KYB reports, without building APIs or stitching together rigid workflows. Instead of just answering questions, your AI Operator completes the work with accuracy, safety, and full auditability.

This funding marks a new chapter for financial operations. Now we can help institutions automate their most high-stakes workflows, the ones that previously demanded ongoing headcount growth to keep up.

Why Operators Change the Automation Game

Most enterprise AI systems are built for conversation. They answer FAQs, route queries, or gather basic information. Only a small fraction of financial operations falls into this category. The real work requires action: logging into systems, applying policies, checking documents, and completing tasks across multiple tools.

For traditional agentic systems to take those actions, engineering teams must build APIs. That work usually sits in long IT backlogs, which makes true automation slow or impossible.

This is where Eloquent AI breaks from the pack.

Our Operators are powered by Oratio, our proprietary multimodal LLM trained specifically for regulated financial workflows. They observe how teams navigate tools like Alloy, Unit21, Intercom, Zendesk, Metabase, and internal dashboards, then perform those actions with precision and consistency. No APIs. No prompting. No engineering lift.

Operators learn workflows by watching a simple screen recording. They absorb the process, generate structured documentation, and execute the workflow with full audit trails. CX and ops teams can automate high-volume processes without writing prompts or code, while technical teams retain clear oversight and control.

TaskPro: Meet the AI Operator That Gets Work Done

TaskPro is the first AI Operator built to complete complex financial operations from start to finish. It works as a trained teammate that follows the guardrails and governance you define, ensuring every action aligns with your internal policies.

With TaskPro:

  • Tasks get done, not just discussed, from onboarding verifications to payment approvals.
  • No APIs or engineering are needed since it learns by watching how your team works.
  • You stay in control because TaskPro executes actions only with your approval. Every action is recorded, giving you a complete audit trail for compliance.

TaskPro transforms workflows that relied on manual checks and fragmented knowledge into automated, consistent, high-precision execution. From transaction disputes to sanctions screening, it handles work that has traditionally been out of reach for automation tools.

This marks the start of a new operating model where AI does more than answer questions. It works alongside your team as a true operational partner.

Breaking Bottlenecks in Financial Operations

The momentum since launch has been remarkable, and it has been energising to see so many banks and fintechs align with our vision. Financial institutions facing rising compliance demands and backlogged customer operations are deploying TaskPro to manage growing volumes without expanding BPO headcount.

TaskPro now performs thousands of actions every day for banks, fintechs, and insurers, streamlining some of their most complex workflows. Across customers, we are seeing:

  • Up to 96% automation of regulated workflows
  • Five times lower cost per action
  • Faster SLAs, turning hours or days into minutes for complex, multi-party workflows
  • Higher accuracy through consistent policy application
  • Significant reduction in manual coordination across teams

TaskPro already runs onboarding, chargebacks, transaction disputes, account unfreezing, loan servicing, and sanctions checks. With TaskPro’s new payment-approval capability, customers can now automate first-level reviews for payments and route high-risk cases to the right approvers with full audit trails.

The Control Layer Financial Services Trust

Financial institutions face a familiar paradox. They need automation to scale, yet they must uphold strict compliance and control. Most AI tools force a compromise. Eloquent AI does not.
Eloquent AI is built for the regulated core of financial services, with controls designed to meet your operational, risk, and compliance standards:

  • Financial guardrails that prevent unauthorized actions or advice
  • ‍‍Identification and protection of vulnerable customers
  • Consistent policy application across every workflow
  • Permission boundaries that ensure Operators act only within approved scopes
  • SOC 2 Type II ready infrastructure with built-in data masking and redaction

This creates an automation layer shaped for the realities of banking and financial operations. It elevates teams, reduces operational risk, and gives institutions the space to focus on what matters most: safety, service quality, and customer trust.

We are building the future operating system for financial services, bringing intelligence, action, and compliance together in one trusted platform.

If you are ready for automation that does real work instead of simply talking about it, we would love to show you what is possible.